Lettings Negotiator assessment: the Kingsway & Roe case study.
An AI oral assessment, trained by sales experts.
What it tests.
A first-job lettings hire will be trained on the regulations on the job. What you cannot train fast is the behaviour: curiosity, coachability, communication and grit. This assessment puts a candidate into a Kingsway & Roe lettings scenario and tests how they think under pressure, with no prior lettings knowledge assumed.
Who it's for.
For first-job lettings hires, including school leavers and switchers from retail or hospitality, and entry-level Lettings Negotiator roles in London independent agencies taking on new joiners.
What we look for.
Four behaviours, each scored with a direct quote behind the read.
Do they ask to understand the applicant and the landlord?
Do they take feedback mid-scenario and adjust?
Are they clear and calm with a difficult enquiry?
Do they stay with a tough call instead of folding?
Common questions.
Do candidates need lettings experience?
No. The assessment is built for first-job hires. We assume no lettings knowledge and test the behaviours that decide whether someone learns the job fast and handles applicants and landlords well.
What does it actually measure?
How a candidate thinks under pressure: their curiosity about the people in the deal, how they take a steer mid-conversation, how clearly they communicate, and whether they stay with a difficult call.
What does the branch get back?
A read on the four behaviours with evidence, and a developmental profile for the candidate. You see who has the raw material to be trained into a strong negotiator.
Book a call.
30 minutes to scope your role and run this test on real candidates.
Book a callRead the methodology.
The four behaviours every test scores against. Published in full.
Read the methodology